RETurn

You may return your order within 14 days of receiving it.

Conditions for Returns

• Items must be unworn, undamaged, and clean.
  
• All original tags must be attached.
  
• Items should be returned in their original packaging whenever possible.
  

Return Registration

To ensure a smooth return process, please register your return in advance by email at info@soneastudios.com.

Please include:

• your order number
  
• your full name
  
• and the reason for your return
  

You may also use the official withdrawal form to exercise your right of withdrawal.

Return Address

Sonea Studios
Nürnbergerstraße 45A
91781 Weißenburg i. Bay.
Germany

Refunds

Once your return has been received and inspected, your refund will be issued to the original payment method used for the purchase.

Please note that processing may take several business days.

Important Notice

The direct costs of return shipping are the responsibility of the customer.

Returns sent without postage paid cannot be accepted.